This book is motivated by the author's interest in technological developments, especially Artificial Intelligence (AI), as well as its relevance in the world of modern banking and Islamic banking. The main purpose of writing this book is to examine the role of AI as a strategy in maintaining trust and increasing customer loyalty in the digital era. The author realizes that technological developments are inevitable, so a comprehensive understanding is needed so that the technology can be used optimally without ignoring sharia principles. Therefore, this book is expected to be a reference that is able to connect the development of modern technology with Islamic values in banking practice.